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These Terms of Service ("Terms") govern the use of ChatAdsAI (chatadsai.com) and the provision of ChatGPT Ads management services by Palmidos Ltd, Israel ("Palmidos", "we") to the business ordering the services ("Client", "you"). By checking out online or signing a proposal, Client agrees to these Terms.

Services

Palmidos offers three service tiers:

1. Launch - a one-time engagement to set up ChatGPT Ads campaigns.
2. Starter / Managed - an ongoing monthly management service.
3. Scale - a custom engagement scoped to Client's needs and agreed separately.

The specific scope, deliverables, and fees for each engagement are set out in the online checkout flow or in a signed proposal.

Ordering

Client may order services either by completing checkout on the Site or by signing a proposal issued by Palmidos. Each order incorporates these Terms by reference.

Term and termination

1. Monthly services (Starter/Managed) begin with an initial term of 3 months from the start date.
2. After the initial term, the engagement continues on a month-to-month basis until either party gives 30 days' written notice of termination.
3. Palmidos may suspend or terminate services immediately if Client breaches these Terms, fails to pay fees when due, or uses the services for unlawful purposes.
4. Fees paid are non-refundable except as required by law.

Fees and payment

1. Palmidos charges a fixed fee for its services, as agreed in the applicable order. Palmidos never charges a percentage of Client's advertising media spend.
2. Advertising media budget is paid by Client directly to OpenAI (or the relevant ad platform) and is not collected, held, or invoiced by Palmidos.
3. Invoices are due on the terms stated in the order or proposal. Late payment may result in suspension of services.

Ad account, pixel, and data ownership

Client owns its advertising account(s), tracking pixel(s), and all associated data. Client grants Palmidos permissioned, revocable access to these assets solely to perform the services. Palmidos does not claim ownership over Client's ad account, pixel, or advertising data.

No guarantee of results

Advertising performance depends on factors outside Palmidos's control, including platform algorithms, market conditions, and Client's own website and offer. Palmidos does not guarantee any specific outcome, including return on ad spend (ROAS), cost per lead (CPL), lead volume, sales, or any other performance metric. Any projections shared are estimates only.

Client responsibilities

Client is responsible for:

1. Providing lawful, accurate advertising content and complying with applicable advertising and consumer protection laws.
2. Maintaining functional landing pages and providing timely access to necessary accounts and assets.
3. Providing accurate business, billing, and contact information.

Intellectual property

Upon full payment, Client owns the campaign deliverables created specifically for Client under the engagement (such as ad copy, creative assets, and campaign structures). Palmidos retains all rights to its own tools, agents, methodologies, templates, and know-how, whether used before, during, or after the engagement, and nothing in these Terms transfers those rights to Client.

Confidentiality

Each party will keep the other's confidential information private and use it only to perform its obligations under these Terms, except where disclosure is required by law.

Limitation of liability

To the maximum extent permitted by law, Palmidos's total liability arising out of or related to the services is limited to the fees actually paid by Client to Palmidos in the 3 months preceding the event giving rise to the claim. Palmidos is not liable for indirect, incidental, or consequential damages, including lost profits or lost advertising spend.

Governing law and jurisdiction

These Terms are governed by the laws of the State of Israel. The competent courts of Tel Aviv-Yafo have exclusive jurisdiction over any dispute arising out of or related to these Terms.

Changes to these Terms

Palmidos may update these Terms from time to time. The "updated" date above reflects the latest revision. Continued use of the services after a change constitutes acceptance of the updated Terms.

Contact

Questions about these Terms can be sent to Palmidos Ltd at support@chatadsai.com.

Who we are

Palmidos Ltd, Israel ("Palmidos", "we", "us") operates ChatAdsAI at chatadsai.com (the "Site") and provides ChatGPT Ads management services to businesses in Israel and abroad. Palmidos Ltd is the controller of personal data processed through the Site. You can reach us at support@chatadsai.com.

Scope

This policy explains what personal data we collect when you visit the Site, submit our contact or intake forms, or purchase our services, and how we use, share, and protect that data.

Information we collect

1. Contact form data: name, email, company, phone (optional), and the message you send us.
2. Intake form data: business details, ad account information, goals, and other information you provide when starting an engagement.
3. Payment data: processed directly by our licensed payment processor. We never receive or store your card number, CVV, or full payment credentials.
4. Analytics data: pages viewed, referrer, device and browser type, collected only if you consent to analytics cookies.
5. Server logs: IP address, timestamps, and request metadata generated automatically when you access the Site, retained for security and troubleshooting.

How we use your information

We use personal data to: respond to inquiries submitted through the contact form; evaluate and onboard intake submissions; deliver and invoice for our services; operate, secure, and improve the Site; and, where you have consented, measure Site usage through analytics.

Legal bases for processing

1. Contract: to prepare a proposal, onboard you, and perform the services you purchase.
2. Consent: for analytics cookies, and for any marketing communications you opt into.
3. Legitimate interest: to secure the Site, prevent abuse, and respond to inquiries that are not yet a contract.

Retention

1. Contact and intake form submissions that do not turn into a customer relationship are retained for up to 24 months, then deleted.
2. Customer records (contracts, invoices, correspondence) are retained for the duration of the contract plus the period required by applicable Israeli tax and commercial law.
3. Server logs are retained for a limited period for security purposes and then deleted or anonymized.

Who we share data with

We use the following processors to operate the Site and deliver our services:

1. Vercel - hosting and Vercel Analytics (after consent).
2. Neon - database hosting (EU, Frankfurt).
3. Our licensed payment processor - payment processing.
4. Resend - transactional email delivery.

These providers process personal data on our instructions and under contractual confidentiality and security obligations. We do not sell personal data.

International transfers

Our database is hosted in the EU (Frankfurt). Some processors (for example Vercel) may process data outside Israel or the EU/EEA, including in the United States. Where this occurs, we rely on the processor's own compliance mechanisms, such as standard contractual clauses or equivalent safeguards.

Your rights

If you are in Israel, you have rights under the Privacy Protection Law, 5741-1981, including the right to access and request correction of data held about you.

If you are in the EU/EEA, you additionally have rights under the GDPR, including the right to:

1. Access the personal data we hold about you.
2. Request rectification of inaccurate data.
3. Request erasure of your data, subject to legal retention obligations.
4. Request portability of data you provided to us.
5. Object to processing based on legitimate interest.
6. Lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at support@chatadsai.com.

Cookies

The Site uses Vercel Analytics cookies only after you accept them through our consent banner. If you decline, no analytics cookies are set and no analytics data is collected. You can change your choice at any time by clearing your cookies and revisiting the Site.

Children

The Site and our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy from time to time. The "updated" date at the top reflects the latest revision. Material changes will be reflected on this page.

Contact us

For questions about this policy or to exercise your rights, contact Palmidos Ltd at support@chatadsai.com.

Parties

This Data Processing Addendum ("DPA") forms part of the agreement between the Client, acting as data controller ("Client", "Controller"), and Palmidos Ltd, Israel, acting as data processor ("Palmidos", "Processor"). It applies to personal data Palmidos processes on Client's behalf in connection with the services.

Subject matter and duration

This DPA covers the processing of: (a) lead data generated by advertising campaigns landing on Client's website, and (b) contact details of Client's staff involved in the engagement. It remains in effect for as long as Palmidos processes personal data on Client's behalf under the main agreement.

Nature and purpose of processing

Palmidos processes personal data to set up, run, and report on advertising campaigns on Client's behalf, and to communicate with Client's staff regarding the engagement.

Categories of data subjects and data

1. Data subjects: individuals who submit leads through Client's advertising campaigns, and Client's employees or contractors involved in the engagement.
2. Data categories: contact details (name, email, phone), campaign interaction data, and business contact information. No special categories of data are intentionally processed.

Processor obligations

Palmidos will:

1. Process personal data only on Client's documented instructions, unless required otherwise by law.
2. Ensure personnel with access to personal data are bound by confidentiality obligations.
3. Implement appropriate technical and organizational security measures.
4. Assist Client, to a reasonable extent, in responding to data subject requests (access, rectification, erasure, portability, and objection).
5. Notify Client without undue delay, and in any event within 72 hours of becoming aware, of any personal data breach affecting Client's data.
6. Delete or return all personal data to Client at the end of the engagement, unless retention is required by law.
7. Make available information reasonably necessary to demonstrate compliance with this DPA, and allow for audits by Client or an appointed auditor on reasonable notice.

Sub-processors

Client authorizes Palmidos to engage the following sub-processors:

1. Vercel - hosting and infrastructure.
2. Neon - database hosting (EU, Frankfurt).
3. Our licensed payment processor - payment processing.
4. Resend - transactional email delivery.
5. OpenAI Ads Manager - advertising platform, acting as an independent controller for its own processing of ad platform data.

Palmidos will give Client at least 30 days' notice before adding or replacing a sub-processor, allowing Client to object on reasonable data protection grounds.

International transfers

Where personal data is transferred outside the EU/EEA, Palmidos relies on appropriate safeguards, including the EU Standard Contractual Clauses ("SCCs"), where applicable to the transfer in question.

Liability

Liability under this DPA is subject to the limitation of liability set out in the main agreement between the parties.

Governing law

This DPA is governed by the laws of the State of Israel, consistent with the governing law provisions of the main agreement.

Contact

Questions about this DPA can be sent to Palmidos Ltd at support@chatadsai.com.